jun Casino & Sportsbook Data Care

This page describes what we collect when you use jun and how we keep that data protected. We take your privacy seriously, and our jun platform operates with transparent practices about what information we request, who has access to it, and how long we retain it.

When you create a jun account, deposit funds through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or a bank virtual account (mobile banking, local payment, online payment, e-wallet), or engage with our football betting, live-dealer games, and esports markets, you share personal data with us. We use that data to verify your identity, process your transactions, and operate our platform securely.

Our jun privacy policy outlines your rights regarding your personal information and explains our obligations under applicable data protection regulations.

What we collect on jun

Account registration data

When you create a jun account, we collect your email address, a password (encrypted on our servers), and basic contact information. We use this data to create your account, verify your email, and allow you to reset your password if needed.

Identity and KYC verification

Before your first deposit on our jun platform, we request identity verification documents. We collect your name, date of birth, and government-issued ID information (such as a passport or national ID number). We use this data to verify that you are who you claim to be and to comply with our anti-money-laundering obligations.

Payment and transaction data

When you deposit funds through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or a bank virtual account, we collect transaction details: the payment method, amount, date, and status. We store this data to process your deposit, issue receipts, and track your account history. For bank transfers via mobile banking, local payment, online payment, or e-wallet, we also record the virtual-account code assigned to you and confirmation of the transfer.

When you withdraw funds from jun, we record similar transaction details to process your request and maintain your account audit trail.

Gaming activity data

Our jun platform logs your gaming activity: which games you access (football betting, live-dealer tables, slots, esports markets), when you play, your stakes, and outcomes. We use this data to settle your account, detect fraud, and improve our platform. This activity data is tied to your account but is not shared with third parties without your consent.

Device and access logs

We collect information about your device (browser type, operating system, IP address) and how you access jun. We use this data to protect your account from unauthorized access, detect suspicious activity, and troubleshoot technical issues. We may also use IP geolocation data to verify that you are accessing jun from a supported jurisdiction.

Communication data

If you contact our support team via email or through our platform, we keep a record of your message and our response. We use this data to resolve your issue and improve our customer service. We may also send you transactional emails (deposit confirmations, withdrawal status updates) and account notifications.

We at jun collect only the data we need to operate our platform, verify your identity, and process your transactions. We do not sell your personal information to third parties for marketing purposes.

Our jun data practices and your rights

How we use your data

We use your data to provide, operate, and improve our jun platform. This includes:

• Verifying your identity and preventing fraud.
• Processing deposits and withdrawals through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet.
• Settling your gaming activity and calculating payouts.
• Sending account notifications and support communications.
• Analyzing platform usage to improve our service.
• Complying with legal and regulatory obligations.

Third-party processors and data sharing

We may share your personal data with third parties in limited circumstances. Our jun platform uses payment processors to handle mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank-transfer deposits. These processors receive transaction details necessary to complete your deposit but are contractually obligated to protect your data and use it only for payment processing.

We may also share data with:

• Anti-fraud and compliance services: We use third-party services to verify your identity and detect suspicious activity.
• Our service providers: Hosting providers, analytics services, and customer-support platforms that help us run jun.
• Legal authorities: We comply with legal requests and may disclose data if required by law.

We do not sell your personal information for marketing purposes. We do not share your gaming activity with advertisers or data brokers.

Data retention on our jun platform

We retain your personal data for as long as necessary to operate jun and comply with legal obligations. Account registration data, KYC documents, and transaction records are kept for a minimum of five years for regulatory compliance. Gaming activity logs are retained for up to two years to detect fraud and settle disputes.

If you close your jun account, we will delete or anonymize your personal data within a reasonable timeframe, except where we are legally required to retain it. You may request deletion of your data at any time by contacting our support team, subject to legal and regulatory constraints.

Your rights regarding your jun data

You have the following rights regarding your personal data on our jun platform:

• Access: You can request a copy of all personal data we hold about you.
• Correction: You can ask us to correct inaccurate data in your jun account.
• Deletion: You can request that we delete your data, subject to legal obligations.
• Portability: You can request a copy of your data in a portable format.
• Withdrawal of consent: If you have consented to data processing, you can withdraw that consent at any time.

To exercise any of these rights, contact our support team with your request. We will respond within a reasonable timeframe.

Cookies and tracking on jun

Our jun platform uses cookies and similar tracking technologies to remember your login, store your preferences, and analyze how you use the platform. We use essential cookies to operate jun securely and functional cookies to enhance your experience.

You can manage your cookie preferences in your browser settings. If you disable cookies, some features of our jun platform may not work properly. We do not use cookies to track you across other websites or sell your browsing data to third parties.

Data security on our jun platform

We protect your personal data using encryption, secure servers, and access controls. Your password is hashed and never stored in plain text. Payment data is processed through secure, PCI-compliant channels. We conduct regular security assessments to identify and fix vulnerabilities.

However, no system is completely secure. If we discover a data breach affecting jun accounts, we will notify affected users and relevant authorities as required by law.

Jurisdiction and data transfers

Our jun platform operates globally, and your personal data may be transferred to, stored in, and processed in countries outside your own. These countries may have different data protection laws than your home jurisdiction. By using jun, you consent to this data transfer and processing.

We implement appropriate safeguards (such as standard contractual clauses) to ensure your data is protected even when transferred internationally.

Contact us about jun privacy

If you have questions about our jun privacy practices, want to exercise your data rights, or suspect a data breach, contact our support team. We provide assistance to users in Jakarta, Surabaya, Bandung, Medan, Semarang, Yogyakarta, and other supported regions. Our team is available in English and Indonesian through multiple channels.

This privacy policy may be updated from time to time. We will notify you of material changes by posting the updated policy on our jun platform and updating the effective date.

Effective date: This policy is current as of the date displayed on our jun website. Your continued use of our platform constitutes acceptance of this privacy policy.

Related legal documents